Good washer but lackluster app for connected home
MLaubster
7/20/2021
The washer itself is great. Large loads many options for dialing in on specific situations. However for those seeking a connected/smart home the ThinQ app for LG is really lacking in the ability to integrate effectively. I really wish they started putting in some effort in this area and I would likely be an LG appliance fan-boy.
Originally posted on lg.com
Yes, I recommend this product
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Very Happy with machine
Marge2
6/14/2021
Easy to use with great features. Cleans so much better than my old washer.
Originally posted on lg.com
Yes, I recommend this product
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Gets the job done
Bostonrss
5/13/2021
The washer has lots of options and does a great job. The features allow you to wash efficiently and effectively. Very pleased with purchase. Found the value to be exceptional.
Originally posted on lg.com
Yes, I recommend this product
No wonder it was discontinued
Linnhe
4/14/2021
This machine was fine until it decided to overfill. Techs have been here twice and havent fixed it. Extra water function doesnt work like it should. It doesnt auto drain. Water levels are too low clothes dont get rinsed and it doesnt spin all the water out. LG needs to own up and replace this faulty washer. Just continuing to replace parts wont fix a defective machine.
Originally posted on lg.com
No, I do not recommend this product
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Not buy
4/6/2021
Dont buy. LG does not stand behind their products
Originally posted on lg.com
No, I do not recommend this product
Great performance - small design issue
EB53
3/10/2021
Been 3.5 years and the washer has been great. Most recently the power button was acting up and stopped working. The issue is the little foam pads that are beneath the front panel and receive the touch get compressed over time and no longer allow your touch on the panel to depress their corresponding function on the control panel. Of needs to sell replacement pads - vs having to replace the whole control panel for and part that prob costs less than a penny Overall the washer performance is great
Originally posted on lg.com
Yes, I recommend this product
I love love love It
BJC76
2/9/2021
A few years ago I purchased an LG refrigerator. Since I was very happy with the fridge I wanted an LG washer and dryer. I had a front loading washer that needed to be replaced.
After researching all the washers I decided on the LG washer and dryer.
I am absolutely amazed at the size of the tub. I adore the selections of how I want to wash something. I find our clothes to feel better after being washed and dried in the LG product.
Because of the size I get my laundry done much faster.
We have three generations using this machine and all three love it.
Originally posted on lg.com
Yes, I recommend this product
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Water level is too low have to reset every wash
Pam43
1/29/2021
Not happy at all the way it works takes too long to wash
Originally posted on lg.com
No, I do not recommend this product
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DO NOT BUY
lkjnkjj
1/14/2021
This is the poorest example of new technology in washers that are supposed to be energy conscious. The clothes are not even covered with water during the wash cycle. The instruction manual is difficult to master for a washing machine. Customer service told me to get a bucket of water or a hose to fill the machine since the water plus feature is a joke--like I want to stand there and monitor a washing machine water level because the machine cannot determine what is necessary. This purchase was an expensive mistake after believing all the reviews.
Originally posted on lg.com
No, I do not recommend this product
Good product.
Darrell1949
1/9/2021
Bought the extended warranty. Had issues with the pump not emptying the tank. Warranty covered all the costs of repair. The service provider was exceptional Very pleased with the product and service.
Originally posted on lg.com
Yes, I recommend this product
Absolute piece of junk
Douin
1/5/2021
3 years old and now the thing wont spin or agitate. Repair man said its more to fix than the machine is worth. Never buy LG LG wont do anything for me. Such a piece of junk
Originally posted on lg.com
No, I do not recommend this product
Easy to use
NEILParak
1/5/2021
I bought this two years ago and it works great It is great for a house and a family.
Originally posted on lg.com
Yes, I recommend this product
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Do not buy this washer
Turgut
1/4/2021
I bought this washer 2 years ago. About a month after the warranty ended it started making a very annoying squicking noise during the wash cycle. I called LG and was told the warranty expired. Wished LG would stand by its products but unfortunately NOT. Need to call somebody and pay out of pocket. There is only two of us in the household we do laundry once a week on average. I do not recommend this washer. Look for a better brand.
Originally posted on lg.com
No, I do not recommend this product
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Fast
Kbb1999
12/31/2020
Washer has been doing a good job and I like the speed of washing
Originally posted on lg.com
Yes, I recommend this product
Mind of its own
RoDiM
12/29/2020
This machine works when it wants too and not at wll when you want to use it. We have had to reboot the house a few times and unplug the machine several times and still it doesnt want to work. We have been trying to get a replacement now for more than 4 months.
Originally posted on lg.com
No, I do not recommend this product
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A real work horse
Drummer 65
12/26/2020
This is a really well built machine with Plenty of helpful settings .
Originally posted on lg.com
Yes, I recommend this product
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Good washer occasional issues
Jmcc85
12/26/2020
Ive had his about 2 years now. At first no issues. Now that its a few years old I have occasional issues including needing a reset. The computer functions are irritating for that reason. Its good enough.
Originally posted on lg.com
Yes, I recommend this product
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Worst piece of CRAP
retiredfirefighter
12/13/2020
Ive had nothing but problems. Within months of purchasing it started to make a metal clanking noise while agitating. I had the clutch assembly replaced which never fixed it. Now a year later the agitator plate threads stripped. I have been without a washer for a week. Do not buy any LG washers
Originally posted on lg.com
No, I do not recommend this product
My experience with this LG product
Deborah1025
12/12/2020
This survey is quite timely since Ive recently made contact to LG on this product. I am very disappointed by the scummy particles left on my clothing from this machine. My husband took it apart to find an incredible buildup under the drum plate. For a machine thats only 2 years old used only for 2 retired people I am quite concerned about the quality of LG products going forward. I have read other people having this same experience and I now see its a discontinued product leaving me to believe the quality control of this machine failed.
Originally posted on lg.com
No, I do not recommend this product
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LOVE THIS WASHER
DAD11MRD
12/12/2020
I love my washer i was very worried about the new lower water level when washing this machine used plenty of water in wash. It has a large wash tub that is very deep. So if your short you will need a foot stool to reach the bottom of the tub while emptying washer. But i still LOVE it. I feel my clothes are very clean after washing.
Originally posted on lg.com
Yes, I recommend this product
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Large Capacity
JulieAnnaS
12/11/2020
This has been a great washer It has so much room and we love all the options. It has been dependable and very energy efficient.
Originally posted on lg.com
Yes, I recommend this product
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Big dog 55
12/11/2020
We got this washer on sale. We love it. Water bill is smaller than it used to be. Laundry is smelling fresh. We recommend it.
Originally posted on lg.com
Yes, I recommend this product
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Awesome Appliance
Twins i
12/11/2020
I brought mine maybe 3 Years ago and I am so Happy I did
Originally posted on lg.com
Yes, I recommend this product
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good size and good features
merlion
12/11/2020
I bought this washer over a year ago and it has work great so far.
Originally posted on lg.com
Yes, I recommend this product
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Broke every chance it got.
VegasLocal702
12/11/2020
I have never had to use a warranty that much for any product I have ever bought. The panel continuously gave out and luckily I bought the extended warranty. Even then it was a battle to get the panel fixed up to now what will be 3 times in the 3 years Ive bought it. The bottom also came out in the middle of a wash cycle. Not recommended.
Originally posted on lg.com
No, I do not recommend this product
residue
jorylin
12/5/2020
I have residue on my clothes and in the washer if using the delicate cycle
Originally posted on lg.com
No, I do not recommend this product
lousy at cleaning does not handle king size
Mojo57
11/23/2020
bought the ct1101cw four years ago it is now trash guess the 7200 wasnt much better since it is discontinued now.
Originally posted on lg.com
No, I do not recommend this product
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